App Support

Support information for Xookey mobile apps, web apps, subscriptions, privacy requests, and technical help.

Support desk

Get routed to the right help quickly.

Use the links below for app issues, account deletion, privacy questions, refunds, and general support.

Technical Support

Email info@xookey.com with your app name, device model, OS version, account email, screenshots, and steps to reproduce the issue.

Privacy Requests

For privacy questions, data access, correction, or deletion requests, use info@xookey.com.

Account Deletion

Request deletion of your app account and associated data from our Data Deletion page.

Billing and Refunds

For direct Xookey billing, use info@xookey.com. For app store purchases, use the app store refund process when required.

Privacy Policy

Review how Xookey collects, uses, shares, protects, retains, and deletes data in our Privacy Policy.

Prepare a support email

This form opens your email app with support details.

After submission, your email app will open. Send the email to complete the support request.